Hino Premium Protection Plan Predictable maintenance costs, a truck that's always ready to go

Your truck plays a vital role in your company’s profitability. With the HINO Premium Protection (HPP) and HPP PLUS programs, you benefit from scheduled maintenance to maintain its performance, follow the manufacturer’s recommendations, and better plan your expenses.

At Groupe National Hino Rive-Sud, the leading provider of Hino trucks in Quebec, our team will help you determine the right service plan for your truck and schedule maintenance based on your usage.

The HPP Program: The Right Interviews at the Right Time

The true cost of a truck isn't just its purchase price

For a business that relies on its truck, maintenance presents three challenges:

Bills that vary from one visit to the next —an oil change one month, filters and brakes the next—make it hard to budget.
Parts and labor costs that rise every year.
Maintenance was postponed due to a lack of planning, until a breakdown forced a shutdown at the worst possible moment.

The result: the truck’s actual operating costs remain unclear, and the surprises just keep piling up.

Smooth out your maintenance costs rather than just dealing with them

A Hino maintenance program turns a series of unexpected expenses into a predictable schedule.

With the HPP program, you’ll know which maintenance tasks are scheduled and when, from 5,000 to 160,000 km.

With PPQ PLUS, you go the extra mile: additional services are included (fuel and air filters, power steering, quick lubrications, air brakes), and the scheduled maintenance covered by your plan is paid in advance and locked in at the rate in effect at the time of purchase.

Here’s what the Hino Premium Protection Plan (HPP Plus) actually changes:

Maintenance costs are known from day one and can be factored into your cost price per delivery or per contract.
Protection against price increases for the entire duration of the plan, which can be extended for up to 5 years or 280,000 km.
Scheduled visits tailored to your operations, not emergency visits.
A complete maintenance history that supports the warranty and resale value.

HPP or HPP PLUS: Choose Your Level of Predictability

Criteria	HPP Program	HPP PLUS Locked-in price
In one sentence	The maintenance schedule recommended by Hino	The same schedule, enhanced and prepaid at a locked-in price
Eligible trucks	Eligible L Series and XL Series	L Series and XL Series, at time of truck purchase
Term	Years 1 to 3, up to 160,000 km	Years 1 to 3, extendable to years 4 and 5 up to 280,000 km
Oil and filter changes	x4	x4, Plus x3 with extended coverage
Chassis lubrication	x8	x8, plus x8 quick lubes, Plus x6 with extended coverage
Fuel, air and power steering filters	Not included	Included
Air brakes	Not included	Adjustment x4, Plus x3 with extended coverage
Costs	Current rates, at each visit	Locked in at purchase rates
Best for	Following the manufacturer's schedule with no upfront financial commitment	Budgeting precisely and protecting against price increases

Source: Hino Premium Protection plan brochures, L Series and XL Series. Included services and eligibility depend on the vehicle and the plan selected.

HPP Program, Years 1–3, up to 160,000 km:

First service at 5,000 km : replacement of the power steering filter, 30-point inspection, and chassis lubrication.
From 40,000 to 160,000 km: engine oil changes and oil filter replacements (4 times), chassis lubrication (8 times), and 30-point inspections (4 times).

HPP PLUS, additional services for grades 1 through 3:

Fuel filters mounted on the chassis (2) and on the engine (2).
Air filter (2).
Power steering fluid and filter (2), power steering strainer (2).
Quick chassis lubrication (x8) at 30, 50, 70, 90, 110, 130, and 150,000 km.
Additional 30-point inspections and air brake adjustments (4 times).
L Series only: screw-on one-piece transmission filter (2).

HPP PLUS Extended Coverage, Years 4 and 5, from 160,000 to 280,000 km (optional):

Engine: oil and filter changes (3 times), fuel filter (chassis) (1 time) and (engine) (1 time), air filter (2 times).
Chassis: lubrication (x6) at 170, 190, 210, 230, 250, and 270,000 km; power steering fluid and filter (x2); strainer (x2); 30-point inspection (x6); air brake adjustment (x3).

Not included and billed separately: torque tightening of wheels, chassis bolts, and body bolts, belts, rubber hoses, and other wear parts, as well as “other recommended services” such as the transmission filter (XL Series), axle hub and differential oil changes, and overhead valve clearance checks.

HPP PLUS is right for you if…

You are purchasing an eligible Hino L Series or XL Series vehicle.
You are preparing an annual budget or calculating the cost per kilometer.
Do you plan to keep the truck for several years or drive it a lot?
An unplanned shutdown costs you more than a scheduled visit.

If you check two or more boxes, it’s worth comparing them. Otherwise, the HPP program already provides you with a clear schedule to follow.

3 Steps to Get Your Interview Off to a Good Start

Please provide us with the model, year, VIN, current mileage, estimated annual mileage, and the type of work the truck is used for.
We are confirming the plan that applies to your series, the included services, the payment schedule, and the exact cost of your plan.
We schedule your visits around your operations at our workshop in Boucherville, which is open from 6 a.m. to midnight on weekdays.

Don't let a mechanical problem slow down your business!

Call Hino Rive-Sud

Answers to your questions about Hino Premium Protection Plan

How much leeway do I have for each interview in the HPP Plus program?

Each service must be performed within 2,000 km or ± 15 days of the recommended interval, calculated from the date of initial operation; the tolerance at the end of the program year is 3 days.

What is included in HPP PLUS?

The Hino Premium Protection Plan includes all the services offered by the HPP program:

First service at 5,000 km
Engine oil and filter changes (4 times),
Lubrication of the x8 chassis,
30-point inspections (x4),

Plus additional services during years 1 through 3:

Fuel filters mounted on the chassis (2) and on the engine (2),
Air filter (2),
Power steering fluid and filter (2),
Power steering strainer (2),
Quick lubrication points on the chassis (8)
Air brake adjustment (x4). On the L Series, the screw-on one-piece transmission filter (x2) is also included.

As an option, extended coverage for years 4 and 5 (160,000 to 280,000 km) includes 3 oil and filter changes, fuel and air filters, 6 chassis lubrications, 6 30-point inspections, power steering maintenance, and 3 air brake adjustments. The costs of the included maintenance services are locked in at the rate in effect at the time of purchase. Repairs, wear-and-tear parts (belts, hoses), wheel tightening, and other recommended services are billed separately.

My truck doesn't get much mileage: How do the service intervals in the Hino Premium Protection Plan apply?

If you drive less than 25,000 km per year, the intervals are based on months (3, 6, 12, 18, 24 months, etc.).

What happens if I miss an interview?

Uncompleted services will not be refunded or performed outside the scheduled timeframe.

Does Hino's HPP Plus Program cover repairs?

No. It covers the periodic maintenance activities described; repairs, replacement parts, and other recommended services are billed at the time of service.