Hino Edge, Hino Connected Truck Solution

At Groupe National Hino Rive-Sud, we’re proud to offer our customers Hino’s latest innovation: HINO EDGE, the third-generation connected vehicle solution. This technology enhances connectivity between your truck fleet, our dealerships, telematics service providers, and the Hino Ultimate Support Center. The result: optimized fleet management and a real competitive advantage for your business.

A Solution for Hino Truck Fleet Managers: Hino EDGE

HINO EDGE, offered by Groupe National Hino Rive-Sud, is a comprehensive suite of integrated services designed to provide Hino truck owners with an unparalleled support experience.

Through this exclusive program, we help you maximize your vehicles’ uptime, reduce your maintenance costs, and optimize your return on investment. No matter where you drive in Quebec or how you use your Hino truck, you can count on us, kilometer after kilometer.

An all-in-one solution to help you better manage your fleet:

Case Management (Check for maintenance due based on mileage, engine hours, or time; view pending reminders, etc.)
A comprehensive dashboard to view the location of your trucks
Telematics services integrated by the leading providers in the market

Case Management

With the case management system powered by Decisiv and accessible through your Hino Ultimate portal, you can rest assured that your truck is in good hands.

As soon as an error code is detected, you’ll automatically receive an email alert. Simply reply to the email to get in touch with an expert from the Ultimate support team.

From the Case Management tab, you can easily:

View current recalls
Check which maintenance tasks are due based on mileage, engine hours, or elapsed time
Track all your active service cases
Contact your Hino dealer to schedule prompt and efficient service

Dashboard

The Hino dashboard gives you a comprehensive view of your vehicle fleet: real-time location, the nearest dealership, and usage comparisons with other similar fleets.

With Hino Benchmarking, get an instant visual overview of your vehicles’ performance: idle time, fuel consumption, overall efficiency… all the key data is at your fingertips to improve your fleet’s productivity and profitability. No more flying blind—your decisions are now backed by concrete, real-time data.

Exterior repairs and accessories

With Hino, you’re in control.
We’ve partnered with the leading telematics service providers to offer you complete flexibility. You choose the provider that best suits your operations and the features essential to your fleet, and we’ll handle the factory installation. The result: a customized, integrated, turnkey solution.

How does it work? It couldn’t be simpler:

Log in to Hinoultimate.com.
Select your telematics service provider (TSP) and the applicable trucks.
Your provider will take over to complete the integration, hassle-free.

Our telematics partners include:
We already work with several reputable providers to ensure seamless compatibility and optimal performance.

Don't let a mechanical problem slow down your business!

Call Hino Rive-Sud

Answers to Your Questions About Hino Edge Technology

What is Hino Edge?

Hino Edge is Hino’s third-generation connected vehicle solution. It digitally connects your fleet, your dealer, telematics service providers, and the Hino Ultimate Support Center to maximize your trucks’ uptime, reduce maintenance costs, and improve your return on investment.

Which Hino trucks are equipped with Hino Edge?

All 2022 and newer Hino L-Series and XL-Series trucks come standard with Hino Edge, which is factory-installed. Hino Edge replaced the previous Hino Insight system starting with the 2022 models.

How much does the Hino Edge cost?

Access to the fleet management portal and the Hino Ultimate mobile app is FREE for the first 5 years. Advanced telematics services from a third-party provider (Geotab, Samsara, etc.) are billed separately by that provider, based on the selected plan.

What can I see on the Hino Edge dashboard?

The dashboard displaysthe locations of your trucks, the nearest dealership, and your fleet’s usage: idle time, fuel economy, DEF level, engine hours versus PTO hours versus idle hours, and location history.

With Hino Benchmarking, you can compare your vehicle’s performance to that of similar vehicles used under similar conditions.

How does case management work?

If a fault code appears, you’ll immediately receive an email; simply reply to it to speak with a Hino Ultimate support representative.

In the Case Management tab, powered by Decisiv, you can view:

Current recalls,
Maintenance required based on mileage,
Engine hours or time,
Track the status of a repair in real time
Download reports and invoices.

Can I use Hino Edge with Geotab or Samsara?

Yes. Since the equipment is already factory-installed, you select your telematics service provider and the applicable trucks on hinoultimate.com.

The provider then handles the follow-up, and the integration takes place without installing any additional hardware.

The announced partners include Geotab, MiX Telematics, and Samsara, with more to come.

What is the difference between Hino Edge and a third-party telematics device?

Hino Edge is built right into the truck: no hardware to buy or install, direct access to engine data and detailed diagnostics, and a connection to the dealership.

A third-party device offers a broader multi-brand ecosystem but requires the purchase and installation of equipment, and provides generic data via the OBD port. For a mixed fleet, the two are combined: Hino Edge sends its data to your third-party platform.

How do I activate or access Hino Edge?

Log in to hinoultimate.com using your company credentials and VINs, or use the Hino Ultimate mobile app.

Our team can assist you when the truck is delivered to help you create your account and set up alerts.

Does Hino Edge help me stay on track with my PPQ and PPQ Plus maintenance schedules?

Yes. The portal displays maintenance due based on mileage, hours, or time, which makes it easier to stay within the tolerance windows of the PPQ and PPQ Plus programs (2,000 km or ± 15 days). It’s the ideal tool for scheduling your shop visits before they’re due.

What data is shared, and can I opt out?

Location, fuel consumption, usage, and diagnostic data are transmitted in accordance with Hino Canada’s Terms of Use for Connected Vehicles.

You can opt out on the Hino Canada website by providing your VINs; in this case, connected services such as location tracking and fuel consumption monitoring will no longer be available